Challenge
UDAY, a 50+ year old legacy retail brand, was opening a new store. But the existing team was stuck in their traditional ways — resistant to new systems, uniform training, and structured customer engagement practices.
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Working with Future Frame Consultants was a game changer for my business! Their insights and strategies helped me build a dream team and streamline operations, leading to remarkable growth.
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Client: UDAY Showroom Industry: Apparel & Fashion Location: Multi-Store Setup
UDAY, a 50+ year old legacy retail brand, was opening a new store. But the existing team was stuck in their traditional ways — resistant to new systems, uniform training, and structured customer engagement practices.
Manpower Planning & Hiring.
Comprehensive Staff Training & Onboarding.
Retail Culture & Soft Skills Development.
New Store Inauguration Support.
Standardised Greeting Protocol.
Customer Feedback Mechanism.
Salesperson Performance Rating System.
Pan-Store Rewards & Recognition Program.
Customer experience became consistent and welcoming across all stores.
Staff performance saw a healthy boost thanks to friendly competition.
Service quality improved via tracked feedback, Team morale hit new highs with ongoing recognition.
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